Trillionlytics Agency, Inc. (“Trillionlytics,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, services, and platform.

By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

Name

Email address

Phone number

Business name and industry

Billing and payment details

Login credentials

Support requests, feedback, or inquiries

b. Information Collected Automatically

IP address

Browser type and version

Device information

Usage activity (e.g., pages visited, features used)

Cookies and similar tracking technologies

c. Information from Third Parties

Payment processors

Integrations or tools you connect to our platform

2. How We Use Your Information

We use your information to:

Provide, manage, and improve our CRM and SaaS services

Process payments and manage subscriptions

Send onboarding materials, updates, and support communications

Respond to questions, requests, and technical issues

Detect, investigate, and prevent fraud or misuse

Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell personal information.

We may share your information only with:

Trusted third-party service providers (e.g., payment processors, communication tools, analytics platforms)

Legal authorities when required by law or to protect our rights

Successors in the event of a merger, sale, or acquisition

All third-party vendors are contractually required to protect your data and maintain confidentiality.

4. Data Processors & Integrations

Our platform operates through integrated third-party services such as GoHighLevel, Mailgun, Twilio, Stripe, and Zapier. These providers process data on our behalf in line with their own privacy and security standards.

By using our platform, you acknowledge and consent to the transfer, storage, and processing of your information within these systems.

5. Client Data & End-User Responsibility

Users who collect, store, or process their clients’ personal data through our platform are fully responsible for:

Complying with applicable data protection laws

Obtaining necessary consent for communication and marketing

Managing, securing, and deleting client data when required

Trillionlytics does not control the content or handling of client data entered into your account and cannot be held responsible for how it is used.

6. Communication & A2P Compliance

By using our email, SMS, or call automation features, you confirm that you have obtained legally required consent under TCPA, CAN-SPAM, and A2P 10DLC regulations.

Trillionlytics is not responsible for the content, consent, or legality of messages sent through your account. Users are solely responsible for ensuring compliance with all applicable communication laws.

7. Your Rights & Choices

You may:

Access or update your personal information by contacting us

Opt out of marketing emails by selecting “unsubscribe” at the bottom of our emails

Request deletion of your data, subject to legal and account limitations

Note: Deleting your data may impact your access to services and historical records.

8. Data Security

We use industry-standard security measures to protect your information, including:

Encrypted data transmission (SSL)

Secure storage and restricted access

Account authentication and monitoring

Regular system audits and threat assessments

However, no system can guarantee 100% security. Please use caution when submitting sensitive data online.

9. Data Retention

We retain your data as long as necessary to:

Provide services and support

Meet legal obligations

Resolve disputes and enforce agreements

Inactive accounts may be archived or deleted after a reasonable period in line with this policy.

10. Cookies & Analytics

We use cookies and analytics tools such as Google Analytics and Meta Pixel to:

Enhance user experience

Track platform performance and usage trends

Maintain secure sessions

Deliver targeted advertising or remarketing

You can adjust your browser settings to reject or clear cookies, though this may limit platform functionality.

11. Children’s Privacy

Our Services are intended for users 18 and older. We do not knowingly collect information from minors. If such data is identified, it will be deleted promptly.

12. International Users

If you access our platform from outside the United States, you consent to the transfer and processing of your data in the U.S., where our servers and support teams are based.

13. California Privacy Rights (CCPA)

If you reside in California, you may request:

Disclosure of personal data collected about you

Deletion of your personal data

Details of how your data is used

To exercise these rights, contact [email protected].

14. Data Breach Notification

In the event of a data breach, we will notify affected users promptly in accordance with applicable law and outline steps taken to protect and recover data.

15. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date. Continued use of the platform indicates acceptance of any changes.

16. Contact Us

If you have any questions or requests related to this Privacy Policy, contact:

Trillionlytics Agency, Inc.
📧 Email: [email protected]
📞 Phone: 1 (469) 966-0129
🌐 Website: https://www.trillionlytics.io