Welcome to Trillionlytics Agency, Inc., a Texas corporation, referred to as "Trillionlytics," "Company," "we," "our," or "us." These Terms and Conditions govern your access to and use of our software as a service platform, including CRM tools, automations, templates, AI features, white label systems, training, support, snapshots, integrations, and related services, collectively referred to as the "Services."

1. Free Trial and Automatic Conversion

• •Trillionlytics may offer a seven day free trial. During the trial period, you receive access to your selected plan for evaluation purposes.
• •You may cancel at any time before the trial period expires to avoid billing.
• •If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan and your payment method will be charged immediately.
• •Failure to cancel before the trial expiration constitutes authorization for automatic billing.
• •Once billing begins, all payments are final and non-refundable. No exceptions will be made for failure to cancel during the trial period.

2. Subscription and Billing

• •All subscriptions are recurring and billed monthly unless otherwise agreed in writing.
• •By subscribing, you authorize Trillionlytics to charge your payment method for all recurring fees and additional services purchased.
• •You are responsible for: maintaining accurate payment information, ensuring sufficient funds, and monitoring your billing status.
• •Failed or declined payments may result in suspension or termination without notice.
• •Subscription fees do not include third party charges such as SMS, phone usage, email services, payment processing, advertising costs, or other integrations.
• •All processed payments are non-refundable.

3. Additional Accounts During Trial

• •Plans that include multiple sub accounts will provide access to one account during the trial period. Additional accounts become available only after the subscription converts to a paid plan.
• •If you choose to activate billing early, your trial ends immediately and billing begins. All payments remain non-refundable.

4. Refund Policy

All sales are final.

No refunds will be issued for:

• •Failure to cancel before the trial period ends
• •Unused subscription time
• •Partial billing cycles
• •Dissatisfaction after activation
• •Failure to use the platform
• •User configuration errors
• •Setup delays caused by the user
• •Chargebacks initiated without contacting support

Once billing begins, all charges are non-refundable.

5. Account Credit for Small Unused Balances

If an account is canceled and has an unused prepaid balance under fifty dollars ($50), that amount will not be refunded. Instead:

• •A non-transferable account credit may be issued
• •Credits may only be applied toward future Trillionlytics services
• •Credits expire ninety days from issuance
• •Credits have no cash value

Unused balances of fifty dollars or more are non-refundable unless required by applicable law.

6. Account Transfers

If you request transfer of your account to another agency or independent provider:

• •A one-time transfer fee of $997 applies
• •Full payment must be received before processing
• •The official Trillionlytics Account Transfer Form must be completed and approved
• •Only user-generated data will be transferred
• •Proprietary systems, workflows, templates, automations, branding, and training materials are excluded unless approved in writing

Transfer timelines are estimates and not guaranteed.

7. Data Ownership and Retention

You retain ownership of your user-generated data.

Upon cancellation, suspension, or termination:

• •Platform access is revoked
• •You may request one-time temporary access for data export
• •Temporary access is limited to three calendar days
• •After three days, access will be permanently disabled
• •Failure to request access within the three day period constitutes forfeiture of retrieval rights
• •Data may be permanently deleted after termination
• •You are responsible for maintaining independent backups. Trillionlytics is not liable for data loss after termination or expiration of the three day window.

8. Intellectual Property

• •All proprietary systems, workflows, templates, automations, training materials, documentation, branding assets, snapshots, and configurations are the exclusive property of Trillionlytics Agency, Inc.
• •You are granted a limited, non-transferable, non-sublicensable license to use the Services during an active subscription.
• •Unauthorized copying, duplication, resale, redistribution, reverse engineering, or derivative use is prohibited.

9. Acceptable Use

You agree to use the Services only for lawful business purposes.

Prohibited activities include:

• •Spam or unsolicited messaging
• •Fraudulent marketing
• •Illegal activity
• •Circumventing billing safeguards
• •Unauthorized resale
• •Misuse of AI tools to mislead consumers

Accounts violating these rules may be suspended or terminated without notice.

10. No Guarantees

• •Trillionlytics does not guarantee revenue, funding, approvals, conversions, leads, or business success.
• •Results depend on your implementation, compliance, and business practices.

11. Indemnification

You agree to indemnify, defend, and hold harmless Trillionlytics Agency, Inc., its officers, employees, contractors, and affiliates from claims, damages, liabilities, costs, or expenses arising from:

• •Your use of the Services
• •Your marketing practices
• •Your client disputes
• •Your legal or regulatory violations
• •Actions of your sub accounts

12. Limitation of Liability

• •To the fullest extent permitted by law, Trillionlytics shall not be liable for indirect, incidental, special, consequential, or punitive damages.
• •Total liability shall not exceed the amount paid by you during the previous thirty days.

13. Chargebacks

• •Initiating a chargeback without contacting support may result in immediate suspension.
• •You agree to reimburse Trillionlytics for fees, penalties, or administrative costs incurred due to chargebacks.

14. Termination

• •You may cancel at any time through your billing portal.
• •Termination does not relieve you of outstanding payment obligations.
• •Trillionlytics may terminate accounts for non-payment, misuse, or violations.

15. Governing Law and Dispute Resolution

• •These Terms are governed by the laws of the State of Texas.
• •Any dispute shall be resolved exclusively in Texas.
• •All disputes shall be resolved through binding arbitration in Texas. You waive the right to participate in class actions.

16. Force Majeure

Trillionlytics is not liable for delays or failures caused by events beyond reasonable control, including outages, natural disasters, third party failures, or governmental actions.

17. Modifications

We may modify these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms.

18. Survival

Provisions related to intellectual property, indemnification, limitation of liability, dispute resolution, unpaid fees, and refund policy survive termination.

19. Contact Information